Privacy Policy

Effective Date: 19.04.2025

Welcome to ODA Import Traders. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you. By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect and process the following data about you:

• Information you provide by filling in forms on our website, including your name, address, email address, and telephone number.
• Details of transactions you carry out through our site and the fulfillment of your orders.
• Information about your visits to our site, including but not limited to traffic data, location data, and other communication data.

Use of Your Information

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and your device.
• To provide you with information, products, or services that you request from us or which we feel may interest you.
• To carry out our obligations arising from any contracts entered into between you and us.

Disclosure of Your Information

We may disclose your personal information to third parties:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer.
• If we are under a duty to disclose or share your personal data in order to comply with any legal obligation.

Data Security

We take reasonable steps to protect your personal information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free, so please take care in deciding what information you send to us.

Your Rights

You have certain rights under data protection laws, including the right to access your personal data, request correction or deletion, and object to the processing of your data. Please contact us at info@odaimportstraders.uk to exercise these rights.

Shipping and Payment

Shipping Information

We offer a variety of shipping options to meet your needs. Orders are typically processed within one business day and shipped via reliable courier services. Delivery times vary based on location and shipping method selected.

Payment Methods

We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. All payments are securely processed through reputed payment gateways to ensure your financial information is kept safe and confidential.

Return Policy

Returns and Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. Returned items must be in their original condition and packaging. To initiate a return, please contact our customer service at +447950620869 or info@odaimportstraders.uk.

Cookies

Our website uses cookies to distinguish you from other users and to improve your online experience. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy at cookie.html.

Contact Us

If you have any questions about this Privacy Policy, our practices, or your dealings with this site, please contact us at:

Address: 103 Oakwood Road, Sparkhill, Birmingham, West Midlands, United Kingdom, B11 4EY

Email: info@odaimportstraders.uk

Phone: +447950620869